Privacy Policy

At Bite Beats, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our mobile application. By using Bite Beats, you agree to the practices described in this policy.

Information We Collect

We collect the following types of information:

a. Personal Information

Account Information: Name, email address, phone number, and other details provided during account creation.
Payment Information: Details required for processing payments, if applicable.

b. Order Management Data

Order details such as item descriptions, prices, customer names, and delivery or pickup instructions.
Status updates related to the order lifecycle (e.g., accepted, in preparation, ready, out for delivery, delivered, or picked up).

c. Device Information

Device type, operating system, and unique device identifiers.
IP address and geolocation data (for delivery purposes).

d. Usage Data

App usage patterns, features accessed, and interactions with notifications.

How We Use Your Information

We use the collected information for:

Managing and tracking orders.
Sending notifications to customers about their order status.
Improving the functionality and performance of the App.
Providing customer support.
Sending promotional offers and updates (with consent).
Ensuring security and preventing fraudulent activities.

How We Share Your Information

We do not sell your personal information. However, we may share information with:

Service Providers: For payment processing, data hosting, and other essential services.
Customers: Sharing necessary order details and status updates with end customers.
Legal Authorities: To comply with legal obligations or respond to lawful requests.
Business Transfers: In case of a merger, acquisition, or sale of assets.

Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Once information is no longer needed, we securely delete or anonymize it.

Your Rights

You have the right to:

Access, update, or delete your personal information.
Opt out of receiving promotional notifications.
Withdraw consent for data processing where applicable.
File a complaint with a data protection authority if you believe your rights have been violated.

To exercise these rights, contact us at info@logischtech.com.

Data Security

We implement industry-standard security measures to protect your information. While we strive to safeguard your data, no method of transmission or storage is 100% secure.

Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Children’s Privacy

Bite Beats is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the App or other communication methods. Your continued use of Bite Beats after such updates constitutes acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@logischtech.com
Address: A 603, Shri Krishna Apartments, Plot 10, Sector 5, Dwarka, New Delhi 110075

Thank you for trusting Bite Beats to manage your restaurant’s online orders. Your privacy and security are our top priorities.